Privacy Policy
We are Greendotdot.com Limited (collectively referred to as"we", "the company" or "Green Dot Dot") and weown and operate the site www.greendotdot.com (collectively referred to as"our site" or "Greendotdot.com"). Our site offers aconvenient way to shop online over the Internet, including by using ourapplications, and also provides one-stop home delivery services (referred to as“services”).We recognize the importance of your privacy and maintaining the confidentialityof your personal information. This Privacy Policy applies to all products andservices provided by us and sets out how we may collect, use and disclose yourpersonal information. This Privacy Policy is governed by and observes therequirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the"Ordinance").
Our Company Policy
You need not supply any personal data in order to access the company’s website. When you participate in, access or sign up toany of the services, personal data is collected from you to enable us toprovide you with the services. You may decline to provide us with the requestedpersonal data, but in such case we may not be able to provide the services toyou. By submitting your personal data, you consent to our use of your personaldata as set out in this Privacy Policy Statement.
Types of Personal Data Collected
For the purpose of carrying on the company's business, includingregistration and administration of the company's website and related productsand services (including relevant online services), you may be requested toprovide personal data to us including but not limited to, the following,without which it may not be possible to satisfy your request:
(i) Your name;(ii) Contact details, including contact name and telephonenumber or email address, delivery address.
In some instances, you may also be requested to provide certain data thatmay be used to further improve our products and services and/or better tailorthe type of information presented to you. In most cases, this type of data isoptional although, where the requested service is a personalized service, orprovision of a product is dependent on your providing all requested data,failure to provide the requested data may prevent us from providing the serviceto you. This type of data includes, but is not limited to:
(i) Gender;(ii) Hobbies and leisure activities;(iii) Other relatedproducts and services subscribed to.
The company's web servers may also collect data relating to your onlinesession, the use of which is to provide aggregated, anonymous, statisticalinformation on the server's usage so that we may better meet the demands andexpectations of visitors to our sites. This type of data may include, but isnot limited to:
(i) The browser type and version;(ii) Operating system; and(iii) The IP addressand/or domain name.
Use of personally identifiable information collected
Personal data collected from you may be used by the company for:
1. Providing you with the related services;
2. Verifying your account identity;
3. Handling your order(s) and payment instructions, orcollecting outstanding bills or other instructions;
4. Analyzing, verifying, and/or conducting credit checks,payment details and/ or conditions, so as to provide you with the relatedservices;
5. Designing services for you;
6. Providing you with customer service;
7. Conducting marketing research, statistics analysis, andbehavior analysis;
8. Auditing;
9. Making disclosures when required by applicable laws,rules and regulations; and
10. With your consent, direct marketing of the products andservices of the company and its business partners.
Direct marketing
After receiving your consent for us or our affiliated companies to conductdirect marketing with your personal information, you may receive from us orfrom our affiliated companies telephone calls, email and direct mailingscontaining promotional materials from time to time. We mainly communicate withyou through email, if you wish to unsubscribe the direct marketingcommunications, you can at any time find and click on the unsubscribe link ineach of the promotional email, and you may then opt out from the mailinglisting without any cost. Alternatively, you can also reach our customerservice by calling 3181-4488 for un-subscription.
Retention of the information
In your dealings with us, we retain records of your online transactionsfor auditing purposes.
Requests for Access, Correction and Deletion of information
You have the right to：
(i) check whether we hold any of your Personal Data;
(ii) access your Personal Data held by us;
(iii) require us to correct any Personal Data which is inaccurate;
(iv) ascertain our policies and practices (from time to time) in relation toPersonal Data and the type of Personal Data held by us;
(v) opt out from receiving direct marketing materials from us at any time.
(vi) un-subscription by click link in each of the promotional email
(vii) deletion of Personal Data
Any request in relation to the above shall be in writing (sent by post oremail) and addressed to:
Marketing Department,
Greendotdot.com Limited,
Flat 2-3, 4/F, Join-In Hang Sing Centre, 2-16 Crescent,
Kwai Chung, New Territories, Hong Kong
Email: marketing@greendotdot.com
In accordance with the PDPO, we have the right to charge you a reasonablefee for the processing of any Personal Data access request.
Security
All personal data you provide to us is secured on our web site withrestricted access by authorized personnel only.
Use of Cookies
When you browse Greendotdot.com, the company will record your visit onlyand will not collect any personally identifiable information from you unlessotherwise stated. Cookies used (if any) in any part of our site will not bedeployed for collecting personally identifiable information. For yourinformation, Cookies are computer files which will be stored in web surfer’s computer for the purposes of obtaining configurationinformation and analyzing web surfers’viewer habits. They can save you from registering again when re-visiting a website and are commonly used to track your preferences in relation to the subjectmatter of the website. You have a choice not to accept the Cookies, but to doso you may be unable to utilize or activate certain available functions on oursite.
Scope of Application
This Privacy Policy Statement only applies to Greendotdot.com and itsmobile application. Our website may contain links to other sites and pages. Byactivating a link, for example by clicking on the banner of an advertiser orany third party links, you leave our website and the company does not exercisecontrol over any personal data or any other information you give to any otherentity after you have left our website. Access to and use of such otherwebsites is at your own risk.
Disclaimer of Warranties and Limitation of Liability
We do not represent or warrant that access to our site (including usingour applications or software), or any part of it, will be uninterrupted,reliable or fault-free or virus free. We do not represent or warrant to youthat our site or any of its contents will be accurate, complete or reliable.Whilst we strive to protect such information, we do not warrant and cannotensure the security of any information which you transmit to us. Anyinformation which you transmit to us is transmitted at your own risk.
Juvenile Protection
We will neither knowingly collect information on any persons under 18 (“juvenile”) nor advice anyjuvenile to use our services. Unless permitted by law and approved by theguardian, the juvenile may not register an account or send their name, address,telephone or email address to us. If we collect any information about thejuvenile negligently, we will delete as soon as possible when it comes to ourattention. If you think that we might hold information from or on any juvenile,please contact us.
Amending Privacy Policy Statement
Our Privacy Policy Statement may be amended from time to time withoutprior notice, and it will be published on our site (www.greendotdot.com). You are advised tocheck it on a regular basis in order to obtain the latest version.
